FAQs

Have questions? We have answers.

What to expect before, during, and after your house call.

  • Same or next day visits in most cases
  • Emergency-medicine-trained clinicians
  • Ultrasound-guided IVs for fewer sticks
  • One all-inclusive price, no surprises
01

Visits & booking

How quickly can you come?

Same or next day in most cases, depending on availability. Call or text and we'll give you an arrival window.

How do I book a visit?

Call or text (516) 447-4242. We'll ask a few questions to make sure a house call is the right fit and confirm your price before we come.

What happens during a visit?

Your clinician arrives with everything needed for a full assessment: vital signs, history, and exam. Treatment happens on the spot, whether that's IV therapy, a rapid test, a procedure, a prescription, or a referral. Most visits take about 60 to 90 minutes.

Do you treat children?

Yes. We treat adults and children 6 months and older. A parent or guardian must be present for patients under 18.

Can you prescribe medications?

Yes. When clinically appropriate, we send prescriptions to your preferred pharmacy.

What if I need labs or imaging?

We can draw labs during your visit, with a quick turnaround on results. We arrange mobile X-ray and ultrasound at your home through our partners, often the same day, or refer you to a nearby imaging center. These are quoted before ordering.

Can you see more than one person in my home?

Yes. Each additional household member seen during the same visit is $199, with no extra travel fee.

02

IV therapy

What is IV therapy?

A licensed clinician places a small IV to give fluids, electrolytes, vitamins, or medications directly into your bloodstream, in the comfort of your home, hotel, or office.

How is this different from a drip bar?

Drip bars usually offer set formulas from a menu, given by staff with limited clinical training. Aloe Medical is a full medical practice. Every visit starts with a clinical assessment, and your clinician can recognize when you need more than an IV.

If you need medication, labs, imaging, a prescription, or a referral, we handle that too.

Is an IV better than drinking fluids?

IV fluids work right away because they go directly into your bloodstream, while fluids and pills taken by mouth have to pass through the digestive system first. That said, not everyone needs an IV. We'll tell you honestly.

Is it safe to get an IV at home?

Yes, when it's done by a properly trained clinician. Every visit includes an assessment before any treatment, and we use sterile, single-use equipment and strict safety protocols. Ultrasound guidance helps place your IV accurately on the first try.

How long does an IV take?

Most infusions take 45–60 minutes, and the full visit is typically under 90 minutes. NAD+ infusions run slower, 2–4 hours, and are booked in advance.

Are wellness add-ons medical treatment?

No. Myers' Cocktail, glutathione, and NAD+ are elective wellness services. They're not required to treat any illness, and your clinician will confirm they're safe for you first.

03

Pricing & payment

How much does a visit cost?

A Medical House Call is $349, all-inclusive. It covers the exam, treatment, IV fluids and medications when needed, rapid tests, point-of-care ultrasound, and most procedures. A Wellness IV visit is $299.

Travel is included in the Five Towns and Nassau County. Queens and Brooklyn are +$49, and Manhattan, Staten Island, and Suffolk are +$99. See full pricing.

Is anything not included?

Only a few things: laceration repair, dislocation reduction, PEG tube replacement, send-out lab processing, mobile X-ray, and formal diagnostic ultrasound. If you need any of these, we give you the price before we do it.

Do you accept insurance?

No. Aloe Medical is private-pay, which lets us skip delays, denials, and paperwork so you get seen faster with more time per visit. We provide an itemized superbill you can submit to your insurance for possible out-of-network reimbursement.

Can I get a Good Faith Estimate?

Yes. You have the right to a Good Faith Estimate of expected charges. Learn more, or call or text us to request one.

04

Care boundaries

Does this replace my primary care doctor?

No. We're here for urgent, non-emergency needs when you can't wait for an appointment or don't want to sit in urgent care. We recommend keeping a primary care provider for ongoing care, and we're happy to help coordinate follow-up.

What if it's a true emergency?

Aloe Medical is not an emergency service. For chest pain, trouble breathing, stroke symptoms, or any life-threatening emergency, call 911 or go to the nearest emergency room.

Still have questions?

Talk to us. We're happy to help.

Call or text and we'll tell you honestly whether a house call is right for you.