House-Call Medicine — Five Towns · Queens · Brooklyn · Manhattan · Staten Island
Frequently Asked Questions
Everything you need to know about in-home urgent care and IV therapy with Aloe Medical — before your visit, during your visit, and after.
Why choose Aloe Medical
Same day or next day medical house visits in most cases
Expert care by licensed medical clinicians
Discrete and comfortable care in your home, office, or hotel
Avoid exposure to illness in crowded waiting rooms, clinics, or ERs
Transparent pricing, no surprises
Minimize IV placement anxiety with ultrasound guidance, confirming placement 100% of the time
Pricing
One flat rate per visit. No itemized surprises after the fact.
Visit Fee
Travel Zones
Additional procedures, labs, or imaging are quoted at the time of visit when clinically indicated. Itemized receipts are available for out-of-network insurance reimbursement.
01
IV Therapy & Clinical Care
What is IV therapy?
A licensed medical provider inserts a small IV to administer fluids, electrolytes, vitamins, and medications straight into your bloodstream in the comfort of your home, hotel, or office.
How is this different from a mobile IV or drip bar service?
Drip bars typically offer standardized IV formulas administered by staff with limited clinical training, mainly for hydration or hangover relief. Aloe Medical is a full medical practice — visits are clinically assessed, not menu-ordered, and can address urgent care needs beyond hydration, from a trained clinician who can recognize when something needs more than an IV.
If medications need to be administered, we do that. If you need labs or imaging, we do that. If a prescription needs to be prescribed, we do that. If referrals need to be made, we do that.
Does IV therapy have benefits that drinking fluids or oral pills does not?
Yes. IV fluids act immediately and enter the bloodstream at nearly 100% bioavailability, instead of passing through the digestive system, which usually takes up to 120 minutes with variable bioavailability of roughly 10–60%.
Not every patient requires IV therapy — we're here to provide honest medical care, not to upsell you.
Is it safe to receive IV fluids at home?
When administered by a properly trained clinician following appropriate clinical guidelines, in-home IV therapy is safe. Aloe Medical visits are led by emergency medicine clinicians, and every visit includes a clinical assessment before any treatment is given — not a one-size-fits-all formula. We use sterile, single-use equipment and follow strict safety protocols.
How long does an in-home IV take?
Most infusions take 45–60 minutes. The complete visit — including vital sign assessment, history and physical exam, and setup — is typically under 90 minutes.
02
Visits & Booking
How quickly can you come?
Same day or next day service in most cases, depending on provider availability.
How do I book a visit?
Call us directly at (516) 447-4242.
What should I expect during a visit?
Your provider will arrive with the equipment needed for a full clinical assessment, discuss your symptoms and history, and recommend the appropriate treatment on the spot — whether that's IV therapy, a diagnostic test, a prescription, or a referral for further care.
Do you treat children, or adults only?
We treat both children and adults over 6 months old.
Can you prescribe medications?
Yes, as clinically indicated, we can send a prescription to your preferred pharmacy.
What happens if I need a lab test or imaging?
Aloe Medical can order labs or imaging as part of your visit when clinically appropriate. We can draw labs during your visit for same or next day results in most cases.
We offer in-home same or next day X-ray and ultrasound imaging through our partners, and can also refer you to a local lab or imaging center for other studies.
03
Care Boundaries
Is this a replacement for my primary care doctor?
No — Aloe Medical is designed for urgent, non-emergency needs when you can't wait for an appointment or don't want to sit in urgent care. We recommend maintaining a relationship with a primary care provider for ongoing care, and we're happy to help you find follow-up care when needed.
What if my situation is a true emergency?
Aloe Medical is not an emergency service. If you're experiencing a medical emergency, call 911 or go to the nearest emergency room.
04
Payment & Pricing
Do you accept insurance?
No. Aloe Medical operates on a private-pay basis. This lets us skip the delays, denials, and paperwork of insurance billing — so you get seen faster, with more time and attention per visit, and pricing that's transparent and upfront. We're happy to provide itemized receipts for potential out-of-network reimbursement.
How much does a visit cost?
Urgent care house calls and single-formula IV therapy visits are $249 flat, with applicable add-ons for extra procedures or travel zone. See the pricing chart above for full details.